We value your privacy
as if it was our own
Our commitment to you
We are immensely grateful that you allow us to email you with our latest news, up-coming events and exciting promotions. We try and keep communications short, sweet and infrequent since we know that a burgeoning inbox can be a real pain!
Please see below full details of our privacy and cookies policies.
What information do we collect?
At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you want us to provide you with additional information about our products and services.
We may gather the following information about you:
- Email address
- Telephone number
- IP address (a unique identifier for your computer or other device)
(We do not request or store special category data such as racial or ethnic origin, political, philosophical, or religious beliefs, trade union membership or genetic, biometric and health data.)
How do we use your data?
We will use this information in the following ways:
Internal record keeping
Correspondence to further identify
your product and service enquiries
to provide you with better ways
of using and accessing information from our website
to contact or send you information
about our products, offers and events (if you have requested to be added to our marketing list).
Who has access to your data?
Only our staff members employed within the UK and Spain will have access to your personal data for the purposes that have been specified above in this Data Privacy statement.
We also hold our marketing database with a third party provider (mailchimp) who will store your information securely. It is not expected that any other third parties will need access to your personal data, nor is it expected for your data to be transferred outside of EEA jurisdiction, however if there is legitimate need for this to happen then Santhosh Retreats will contact you to gain your consent.
How do we store your data?
We ensure appropriate safeguards are in place to ensure your
information is protected.
How long do we keep your information?
We will keep your information for a reasonable period for the purposes set out above.
What are cookies?
We may use information obtained from cookies or similar technology
to improve your user experience on our website. Cookies are text files containing small amounts of information which we download onto your computer or device when you visit our website. Therefore, when we refer to "you" in this section we mean your computer. We can recognise these cookies on subsequent visits and they allow us to remember you.
We also use data from targeting cookies placed on your computer by third parties when you have visited other websites.
Website analytics cookies
used to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
Targeting cookies or advertising cookies
are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping
us measure the effectiveness of our advertising campaigns.
Can I Delete These Cookies?
Yes, you can choose to remove these cookies. If you want to delete any cookies that may have been placed on your computer or device from this website, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
If you also want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu.
Further information on cookies is available at www.allaboutcookies.org.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- if you have previously agreed to us using your personal information email email@example.com and request we remove your details. We will respond to this request within 30 days.
for direct marketing purposes and changed your mind, you can contact us at any time by emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request access to the personal information which we hold about you, you have a right to correct your personal data, to withdraw consent, to erase your personal data from our records (unless there is a contractual or legal reason for Santhosh Retreats not to do so); you have a right to export your data to another service provider and you have a right to make a complaint to the Supervisory Authority if you have reason to believe Santhosh Retreats have not met the requirements of fair and legal data protection processing under the General Data Protection Regulation (GDPR) and under the Data Protection Act 1998. No charge will be required for access requests. If you would like a copy of the information held on you please email us at firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, or you would like to request access please email us at the above address. We will promptly respond and correct any information necessary.